The following return policy is applicable for online retail orders only.
All unused/unopened items may be returned for a full refund of the product price within 30 days. We do not refund shipping charges.
Upon acceptance of your shopping cart and the charges therein, the order may not be cancelled. If an order is refused upon delivery the customer is responsible for all shipping charges and a restocking fee of 10%.
To obtain a Return Authorization Number (required) and the correct address to return merchandise to, please contact us at (800) 625-9898 8:00 am – 4:30 pm Central Time.
For approved returns we will issue a credit to your charge card within 48 hours. In cases where we have shipped you an incorrect product, we will issue a UPS call tag to have the item picked up at our expense. We will also re-ship the corrected order to you at no additional charge.